Why I bank at Associated Bank

I have been banking with Associated for almost 3 maybe 4 years. I am very happy with their customer care, and how they have handled my accounts. I would consider them to be a Outer Banks because their attitude is like a small town bank. Last night I was talking to my mechanic friend, who I been helping in exchanged for labor payments. He was sharing with me what his bank had done to him. He had a company with a agreement to take our x amount of money but they took out a whole bunch more then they should have, ouch. This hurts people when companies do not do what is promised. Well his bank pretty much didn’t want to really work with him on solving the issues, after he was unable to get a hold of the other company. I have bank at his bank before and I will never use them again, because it was a unpleasant experiences. After them I went to another big bank and hand another unpleasant experience. I found Associated after my old bank wanted to hold one of my pay checks for 10 days! 10 Days!!!!!! Come on!!!! I need that money like now not in 10 days it was a instate company instate bank. I was very unhappy so my next paycheck I took it to my companies bank. I asked the greeter or who ever she was if I could cash the check there because my bank will want to hold it for 10 days. Well she got me to see a banker to help me with getting my check cashed. After talking to him about their banking options I decided to get a checking account to start with and then later I opened a savings account.
The one thing I don’t much care for with my bank is sometimes they want to hold checks for 3 to 4 days, but not any of my paychecks, more of the personal out of state checks which I don’t mind. After talking to my friend last night I was glad to be with Associated because when I have had similar problems they did stop payments and waved the fees for me, which was a great help

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