I am going to wait a couple days to write about my new HDTV. My husband and I decided to look at Ultimate Electronics, they where the ones who had the perfect Tv for us. We look at 2 other places, I was welling to settle for one at another place but it was missing something we felt was important. So we went to ultimate electronics, and it seems their advertising is true, the Tv we got was 5$ lower then at the other place with the same model.
When it’s time to purchase a tv it’s important to work with a person with a lot of knowledge about their products, just like if you’re moving you want an experienced long distance movers. We had a young lady this time, I had a couple of concerns getting this TV, with an power surge protector power supply. My worry was the TV and everything would send out a lot of EMF (Electro Magnitic Field), I am sensitive to this. I have a very hard time driving near electric plants with over head lines, or areas with alot of electrical stuff. It’s unpleasant for the most I ignore it as much as possible. So when we buy new things I want to know how likey is this going to cause me to get up in the middle of the night and throw the breaker off. Yes I do that, and don’t even know I done it. It’s hard to explain what’s going on when it gets to much..
So we asked many questions about the TV, and about if it was energy saving and meet the requirements. We asked questions about what kindof umd cable to get, and everything it took us close to an hour. We ended up with a 32 in Sony Bravia TV. I won’t say what I think yet. We ended up leaving with 1 10 gig umd cable, 1 tv and 1 power supply. We found out something interesting while there, their 4 year service plan is 130 and in 4 years if it doesn’t get used at all then you get back 65$ at the end.
I was very pleased with the customer service we recieved and was once again impressed by how their staff treated us. I would recommend Ultimate Electronics so far everytime I went in there the staff is knowledgeable and welling to help.
Sorry to tell you, but the Ultimate Electronic service plan reimbursement is a joke. They will do everything in their power to NOT reimburse you. After 4 years go by, if you are lucky to still have your receipt, and even luckier to remember, you have 30 days from that date to submit a request for your reimbursement. I believe it has to be used within that 30 days as well. Hope that you still have an Ultimate Electronics retail store in your area, because your voucher may only be used in-store, no phone or online orders. Additionally, your voucher may only be used with a minimum purchase of $200 or more! By the time my warranty was up, not only was there not even a retailer in my city, but I think the minimum purchase of $200 is a total scam.
Sorry to be a debbie downer, but just thought I would share so you can be aware!