Last night my husband and I went to Target, we needed to get me some winter boots. My boots wear leaking. Well I think last night was a night for rudeness at the Richfield Super Target here in Minnesota, because I had 2 run in with rude employees. I am not happy to say the least and if they feel their customers needs are a waste of time maybe they better reevaluate what brings in their profits, because frankly if they lose customers from rudeness, they won’t be staying open very long. Their customer service was about as good as dirty American Standard toilets and not flushed. Okay I am being slightly extreme here.
I had asked where their boots where the girl wasn’t as bad as the boy that helped my husband and I. Frankly I don’t think they aught to have a jewelry section because their is never anyone to help you there any how. The girl with the boot was just slightly rude to be honest I would have placed her more as short or just her mind was else where. I wouldn’t say she did anything wrong other thing the attitude when I asked where to find winter. I found a pair for 20$ so I was happy. Now had they not been that low price I would have lift the boots and everything I had found and told them they could take my purchase and forget it.
Well what happened to make hubby and I displeased, is that we rang for someone from jewelry. I didn’t read the sign right in front of the button. I figured the sign was saying ring the bell if no one here. I guess I guessed wrong. We had a young man come to not help us. He treated us very poorly and pretty ugly. Now he could have said what he said which could have been said in a more costumer friendly. The problem is more of how he treated hubby and I not necessarily that they don’t help as much as we wanted them.
My husband found a watch he liked, and I decided it would be a good hanukah present for him. He didn’t like the band, for him it’s always liking the watch face but disliking the band on the watch. So we asked if the guy could help us, and he told us “no it’s a waste of our time and money to put a watch band or battery in your watch for you”. What really pissed me off he read that stupid sign of his twice to hubby and I, We’re not dumb people, and don’t need to have it read to us twice. I had a real problem being told that customers needs where not valued, and how he acted when we had asked for yes something hard to do but not so difficult that he needed to be rude to us. We finally went to Wal-mart and got a new watch band and they put it on. Target might want to reconsider what their customers are needing or they might have some serious competition with Wal-mart or some other store which has better customer services. The thing that amazes me Wal-mart employees don’t get paid much and probably less then Target employees do, and they have very good customer service so far at all Wal-mart I have visited. I think Target better consider analyzing their mission statement and make sure it’s lining up in their customer service department because it has went down here quickly.