I will start by saying thank goodness I have a extended service plan of sorts to get this thing fix. I am not happy that every single laptop I have purchase has never had an issue until this. I have been a very loyal buyer of Toshiba, and I expected this computer to be just as good as all the other ones I have purchased. I expected this to not overheat, not lose the “e” key or other things. I have noticed it sometimes moves on its own, like when I am typing and I cannot tell you how frustrating it is that it does that to me. Am I happy with Toshiba, not right now I am actually a little annoyed. Since I have put W7 in it running better, but there are still a lot of things in the startup, which is not needed but that okay. Will I still be Loyal to Toshiba it depends how long this computer lasts me if I have to replace it before 2-year warranty is up no I will try a new brand. If it lasts almost as long as the others then I might stick with it, after making sure there are no problems.