Archive for Customer Service

Should not be this hard

I am going to say I am not very happy with urgent care. I am actually angry. I know my supervisor probably heard it in my voice. Couple of things that ticked me off. First, when I got in there I let them now immediately I was injured at work, and brought a form from work stating I was hurt there on the site. I go to Fairview Oxbo clinic in the Bloomington. My company had told me that insurance would cover the bill, and to tell them that it would be covered through workers comp. I told this to the lady who checked me in and because I have no health insurance I got told I had to pay them 75$ because I didn’t have all the information needed for them. I finally told them I came in a while ago with a work related injury the company is the same. It took an other person to do this.
Okay first off I am a part time worker I do not get insurance, Nor do I want my company to give me health insurance because I am part-time and they are a non-profit I’d rather receive a raise in pay then benefits. Now I do agree with if I get hurt at work, than they can pay for the damages. Not trying to be mean. They pay insurance for it. I wonder if they have reviews on workmen comp insurance like they do for auto insurance reviews.
I explained to the person checking me in I work part-time and take care of my father in law I do not have 75$, for something the insurance is going to cover in the first place.
Well she told me to go and use the lobby phone and call work. I called my supervisor, and explained the situation. She got most of the information needed. What ticked me off is that the phone they expect their patient to use the patient has to scream, yet I was not allowed to use my cell phone that would have allowed me to talk in a quiet voice. I told my supervisor at one point everyone gets to hear my business because the only way you can hear me is if I am screaming at you. She told me to give her 10 minutes to figure out and speak to our other in charge. I told her I would go and get my cellphone. On my cellphone I told her there is no reason I should have needed to scream to be heard on the phone with you. I was frustrated. When I am speaking very loudly I sound harsh and rude and normally with my personality it is not a good thing in work related situations. I did let her know I was frustrated by not being listened to when I was explaining to the clinic that workmen comp would cover it. When I went back, someone else helped me and they pulled up the information.
Had they not worked with me I would have went to the place my supervisor suggested. Even though my hubby been there and they gave him stuff he was allergic to, and tried to increase that dose.

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Snips and Spa in Bloomington

Since my hair has gotten longer I just don’t want to go any old place, I have used snips and spas in the past here in Bloomington but felt close to 50$ everytime I get my hair trimmed was a little too much money. Well I do not need any face or wrinkle creams I have too many sensitivities and well my hair is finally long and I do not want anyone cutting it. I found a young woman there I like. She listen when I speak to her and remembers things I told her a couple months ago. My other place I go I always get someone new and it seems their turnover rate is high. My hair isn’t too hard to cut but I like to have the same person when I go in to get my hair cut. Especially with the change the school districts are making, not that I would ever go to them with anything in my hair. I think I would die if I got lice. I would like to know why the school districts here think it a good idea to let children return to school with lice eggs those things can hatch after most treatments. Hubby said he shave his head if that happened to him. I told him I am not going bold if I get something like that. I am going to be beyond mad and if you try it you’ll regret it.
I won’t say my exact words to him, but most woman with long hair can guess it. It taken me a long time at least 3 ½ years to grow my hair this long.

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Dollar Tree in Mall of America

Yesterday I went to the MOA with a friend and had decided I wanted to stop in the Dollar store because I needed hand soap. They normally have the soft soap which I use often, and does not make me break out. Sometimes I wonder if I might need to have baby eczema treatment because my skin gets so sensitives. I went in for one item, which normally I do pretty good at just getting the one thing, I needed I leave with just that. When I was in there I realized I needed a couple of other things like foil, soap, poncho, and i found a coloring book that dad would be happy with. Dad doesn’t want something that for little kids but he likes to color. I found a animal planet coloring book.

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So Yummy, you don’t want to take any home

Last night my husband and I wanted to try a restaurant we haven’t ate at before. We remember there was a restaurant in a nearby city, which a waitress recommended. We food it, and the food was so yummy, you don’t want to take any home, the place we went was Red Moon Chinese Buffet in Eden Prairie MN. The food tasted fresh and smelled good too.
Well we didn’t find it where we thought it was, so we called them for some direction. The guy didn’t sound too sure from where we were at but he got it right. He was very friendly and helpful. We got there and were seated.
I did my normal thing of let them know about the allergies before ordering. When I had told them I had pork allergies they had told me, I could have anything on their menu except for a couple of things or anything with pork included. I found out most of their dishes us chicken for lard. Eggrolls were the other thing I had to stay away from which was fine by me.
I had ordered the mild garlic chicken. Hubby had ordered the medium garlic chicken. The food took a little while to get out, but we was hungry so it probably felt longer then it really was to get out to us. When it did arrive, it was hot, not just hot but steaming hot, and oh my goodness it smelt yummy. You could smell the garlic and other fresh ingredients. The chicken I had was well prepared, and honestly even if I was looking for something to complain about I wasn’t going to find it with the food. The chickens was pleasantly tender. Hubby beef was done pleasantly too.
We started eating and the food was hot not spicy hot but hot. The mild hot garlic was just right for me. I am not a big fan of spicy you could taste the fresh garlic, and onions. It was good and this is my lunch today I can’t wait!
My hubby couldn’t stop talking about the food. We will probably be regular customers there. There food was good. It was hard to control our portion, both hubby and I are on diets.
The lighting in the place was good, it wasn’t Savoy house lighting but it worked. The restaurant looked clean, and the décor was not in a bad state. I liked the picture my hubby and I was seating under it was pretty. The service here was good and I would recommend them to anyone. The cost is fair for what they serve.

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Wallet4

Tonight my husband and I went to the Mall of America, we knew it would rain tonight so the mall was the best option. Hubby been needing a better bag for work and dad been bugging me for a new wallet. We saw a place that took care of both needs and the guy was helpful on finding what I needed for dad. This made my life a little easier. Finding a wallet for dad was worst then finding patio furniture. Hubby found a nice bag with enough pockets and it can fit his laptop when he needs to bring it with him.
The guy was nice enough to give a discount on dad wallet because hubby bought a bag even though we did it as two separate transactions. He was helpful which was nice, I told him what I needed and he listen and found something which worked nicely.

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Southside Fuel

This post was wrote on vacation, and posted later
On Saturday night, we stopped at Southside Fuel in Hackensack MN. We needed to pick up something cold to drink before we hit the cabin, and we were not exactly sure how much further we had to do. I decided when we stopped we didn’t need gas but I needed to wash my windshield off because it was cake on with big bugs. Let me tell you when you have as many bugs as they did up here, you do not want to use your windshield washer it just makes things worst. I could not see out of my window at one point, which kind of bothered me. So we stopped there so I could deal with the car windshield and be able to see better.
We decided to ask for some direction of how much further until we hit our little resort. We were about 15 minutes away, we only had to go to the other end of town. The person there helped us by showing us a map of the area and showing where this little place was, and told us we where close.

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Swansons Bait Shop

This post was wrote on vacation, and posted later
I we have went to Swansons Bait Shop in Hackensack Minnesota a few times. I like it there, they sale a variety of tourist things, and odd and ends. On most things, they are overpriced but on their tourist stuff, they are reasonably priced. The bait stuff is very reasonably priced. Each time we have been in, they have been very helpful. Tonight we had a boating mishap, and almost capsized the boat. I needed a little bit of first aid, nothing major but I lost my first aid kit. I asked the kid at the register if they cared a first aid kit, and they didn’t but he gave me some of what he had in his kit for my knee this helped me out a lot. I have a mean bruise and a scrap on my knee right now. Plus I am feeling unhappy with my husband right now but oh well I will get over it.
We had to run there more to get him some dry clothes because all of his clothes got wet and he only has one pair of pants. He is now a walking advertisement for Hackensack MN, which is okay. My brand new zip up sweatshirt is all wet now because of the booting mishap. I am hoping it dries out okay and will be dry by tomorrow. At least I wasn’t wearing the t-shirt I bought too. Swansbait shop is a good place to get bait and your tourist stuff if you are visiting Hackensack MN, and they are friendly and helpful when they need to be. They did not have many things for acne treatmentThe lady who help my husband was very compassionate towards him. She earlier this week gave us direction to the headwaters. If I find my way back in Hackensack MN, I will be sure to stop there again.

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Big Dipper in Hackensack MN

This post was wrote on vacation, and posted later. We stopped at Big Dipper for a lunch. I will say at first I was worried about what the quality of food would be and if it would be safe to eat there for me. I have food allergies so sometimes trying new things can be trying. We went in and we saw it was an ice cream shop that also served food. The reason why I was worried about the food is most places that specialize in ice cream aren’t going to make very good food. I do not like many places similar to this one. I will say it was a nice surprised. I was glad we found the place. I ordered a BBQ chicken sandwich, and fries. Hubby and Dad both ordered a roast beef sandwich; both hubby and I asked for our fries to be well done, and for dad fries tender. I let our waitress now right away, I was allergic to pork and asked if I would be safe eating there. She said I would be fine and she let the cook now.
She brought our lunches out to us, and my chicken sandwich looked very nice, and tasted just as good as it look. I was surprised how good it looked and tasted. I was not expecting this. Hubby like his roast beef said he liked how they gave him a chunk of meat and not thinly sliced it because this way he could tell he was getting a good cut of meat. The roast beef looked good and it appeared to be juicy. I am not sure if it was but hubby and dad both liked their sandwiches.
The food was served hot, and seemed fresh I am not sure, but the chicken didn’t taste frozen to me but I make frozen chicken all the time and not sure I can tell the different. The French fries were done well, Hubby and I would have preferred a little more cooked but they were close enough to being well done. All the food was served hot. The server did a good job taking care of our table. The restaurant was clean. I would recommend this little place to anyone traveling through Hackensack MN. At dinner I should have talked to my hubby about what he thought buy phentermine since he thinks he knows a lot of information that is useless.

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Wow that was fast

A couple of weeks ago I had to bring my laptop in for repairs. I will say I am glad I bought the extended warranty at Best Buy, this was a wise decision because when my keyboard “e” key came off I was able to get it fix for free, along with the overheating issue a couple of months ago. I was told it was going to take up to 4 weeks for me to receive my laptop back because they had to send it to Toshiba for repairs. I was worried about this because I am going on Vacation on Saturday which was 2 weeks away from the day I brought it in. We are going to northern Minnesota to a cabin since I couldn’t find the perfect Branson vacation packages for the family. Maybe next year it will work out. I told the Geek Squad person that not good because I am going on vacation and my mother board on the desktop is about to die on me. My motherboard died 2 days later. Ouch, well at least hubby had a desktop I could use until my laptop came back, but that wasn’t going to help for our vacation.
On Tuesday, I checked my email, and had a letter from Geek Squad and told me my stuff was ready for pickup. I didn’t believe it, no way, I had to read that wrong! Well I called my local Best Buy and spoke to them and they told me it was ready for me to come and pick it up. This is great I will have my laptop, which works well for traveling and writing on my blogs. My old laptop would work but it would take a long time to use.
Am I happy with the services provided yes, I still can’t believe I am using my laptop.

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Ordering from T-Mobile Web Site

I guess if there are apidexin reviews on line then I can right a review about my cell phone company. I order last weekend a samsung Comeback the White Pearl. I am not ready to write a review on that one just yet, I am not done playing around with it.
Ordering from T-mobile isn’t hard but its not exactly easy. I first went to the page, before I stopped at a store to look at the phones I thought I might like on line. Here’s what I do not like about ordering on line some products its good if you can see what you are dealing with, what it feels like and how it looks on the inside. On line you do not get this and well frankly you gotta call customer service or stop at the store. The reason why I shop on line there is so I do not have to pay for the product right away and it gets placed on my bill which makes my life a little easier.
I had no troubles ordering on line, and I got my cellphone well before they told me I would, so that made me happy. My phone arrived and I was able to set it up and use it pretty much right away. Online is nice because if you do not want to deal with their automated phone thing then you can just go on line and look around for what is needed. Speaking of this I need to get paperless billing or I going to have to start paying for the paper form.
I have found t-mobile website a lot easier to use then many other companies but then again it might be that I am used to it.

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