It is simple to say what is being thought, sometimes it might be best to just bite the tognue

It is simple to say what is being thought, sometimes it might be best to just bite the tognue


  • Category Archives Customer Service

  • Washington INN in Keystone MT

    Posted on August 26, 2011 by Gav

    I will have to say I was a little disappointed. I’d like to know what happened to our view and a room on the first floor. At least they had a elevator for us to use. I will say one thing that was a plus they had the carts for moving all our luggage into the room. This made taking the stuff up to the room a lot smoother. I was able to haul everything in one load so that made things faster and I was able to get to the pets needs easier.
    Everyday this week has been hot, and kind of hard to travel with pets. I will say the weather other then hot has been great. There hasn’t been any rains.
    The customer service at Washington INN was okay, I wouldn’t say it was perfect but it wasn’t to bad. The rooms were clean and the beds where not the best to sleep in. The internet was pretty good. It was about normal for wifi. I don’t have any real complaints about the internet. For the most the hotel was quiet.
    What we didn’t like about the hotel the shower was not exactly safe for dad to go into, and they put us on third floor even though I requested first floor because of dad. Now they had a elevator but our room was pretty far away.
    An other problem is I got ate by something, I am not sure if it was in the room or outside walking the dog in a more unlite area but I am still very itchy on my feet and legs. So I am not sure what happened there. Oh well. For a hotel that allows pets they don’t have many places for the pets to go potty outside. I had to walk shadow a bit to find her grass to do business on.
    The staff their seemed fairly nice.

    This entry was posted in Customer Service. Bookmark the permalink.

  • No I am not gonna pay

    Posted on August 19, 2011 by Gav

    Let me explain what I mean by “No I am not gonna pay”, I called T-mobile. My bill is due on the 28th of this month. I am moving to Oregon on Sunday, and driving out there. Okay not a big deal right. I figured if I called them and had them put in my notes I would pay the Cellphone bill on the 3rd of Sept it be fine. I am current and actually have about a buck of a credit. So you’d think to get them to extend my payment that they could go out till the third with out charging me 26$. Why do I want to pay you that now when I am trying to make sure I have enough money in my accounts and not be pulled to tight.
    Okay, I know I have enough money, but what if something happens, I pay them their money it could really cause me trouble. I don’t think anything will happen, I believe we will arrive safely. My husband has some kind of GPS on his phone so we can figure things out if needed, I never knew they had gps systems for golf. What do they need help finding where the ball landed probably.
    So the lady was telling me I had to pay them money when I had a credit on my account hmm, why do I want to do that there’s a credit on the account. So I don’t think I need to pay for that. Oh well, I guess I will call them on the 25th and ask for a extension.

    This entry was posted in Customer Service and tagged . Bookmark the permalink.

  • Not me

    Posted on July 13, 2011 by Gav

    I have to say I am not upset with Associated bank for stopping my credit card over the forth of July weekend. I haven’t had much time to write, I been very busy. I am know in my graduate program, I am a straight A student and I am sure anyone who been reading my blog can guess why. Well, I went to target and was told the card wouldn’t go through I said money just been put into that account. My husband pulled up the joint account on his cellphone and we found out why. The bank suspended the credit card, because of a suspicious transaction in Tokyo Japan. Okay we have never been there and as far as I know never plan to go. I never purchase anything in a foreign country neither especially if I can get it from Amazon or Best Buy, I will purchase it from here.
    I called customer service and told them that that transaction was not mine. I think the call center had to be in steel buildings because there was a lot of background noise. They told me I needed to file a dispute, and either they could send me it or I could pick one up at the bank. I choose to go in Tuesday. We went into the bank and they helped us, but the banker didn’t really know what I was supposed to mark. Well we finally got it done and was able to figure it out. The bank credited my account so no harm.

    This entry was posted in Customer Service and tagged . Bookmark the permalink.

  • GodFather’s Pizza

    Posted on July 9, 2011 by Gav

    Last night my husband and I went to Godfathers in Burnsville MN, we decided to give them a try after a friend of mine told me they have gluten-free pizza. We figured it be good to try it out. We called before going, I was shocked to learn that their gluten-free pizza was shipped in and frozen. So I just bought a frozen pizza for them to make me, oh well at least it tasted better then I thought it would taste. The staff there were very helpful and understood their products and what I could or could not have. They also had a sign on my pizza instruction servers and cooks not to cross contaminate it with other stuff. I was glad I didn’t need any breakdown service after eating there, it been awhile since I been able to have pizza out to eat. There’s only one other place and yes I prefer the other place but GodFathers Pizza is okay. It didn’t have a fresh pizza taste, but it tasted better then the store bought pizzas I can have that I do not much care for.

    My husband and dad were happy with their pizza too.
    I was disappointed that I only got a one option which worked for me which was cheese, I couldn’t get the veggie type pizza because they only offered Pizzas with meats or cheese pizza so I stuck with a cheese pizza. This was disappointing but the service was good. I hope Godfather comes up with more gluten-free options and maybe eventually make the dough fresh in store and not frozen form Goodness knows where.

    This entry was posted in Customer Service, Food & Drink and tagged , , . Bookmark the permalink.

  • Yahoo call center

    Posted on June 18, 2011 by Gav

    Well I had to call Yahoo this week. Some how I got locked out of my email account, not sure what happened but I couldn’t get back in. I have most of my important communication in that email, school, apartment rental stuff, and other things, not to mention letters from family and friends. Well I was surprised that they are not open later during the day, or evening hours. I had to call them back the next day. I waited for about a half hour before the phone was answered. Oh well they did say it be a long wait, and I needed into my email account!
    My laser printers wasn’t going to get the trick done so I needed to speak to them to get it back working.
    I tried to get it to work on line, but it kept telling me my passwords and my security question where not right. Huh what you mean not right! Ugh I need my email, I talking to someone through email for homework and now I can’t get there. Boy was I frustrated. Well the next day I got through and was helped.
    The customer service person was helpful and reassured me my email account was safe, and it was a glitch on their system. She wasn’t sure what happened but their system decided it didn’t like my email that I have had for the last five years. I am back in my account and honestly didn’t miss anything. She did a good job at reopening my account and accepting my answers even though I was like I am not sure what I used because I became confused with my security question on line when they said it was wrong.

    This entry was posted in Computer, Customer Service and tagged , . Bookmark the permalink.

  • Third set of books safely arrived

    Posted on May 28, 2011 by Gav

    I been ordering my textbooks from Amazon.com, I try to order at least two weeks before my classes begin. This is the third time I have ordered my textbook from Amazon.com I am happy I did this, because I normally find good deals on Amazon, and do not need to worry about the barcode scanner not scanning what I books. I ordered my books late last week and already got my books from amazon. I am surprised because it wasn’t even 3 days before I got the books.
    I am very happy with Amazon and will continue getting my textbooks this way.

    This entry was posted in Customer Service, Misc. Products and tagged , . Bookmark the permalink.

  • Target Pharmacist on Penn Ave

    Posted on May 25, 2011 by Gav

    Monday night I had to stop at the pharmacist on Penn Ave in Richfield Mn. I needed to pick up an antibiotic for my abscessed tooth. I was surprised they almost had my prescription done, I only had to wait a little while. They answered my questions and told me how to take the meds if my stomach got upset. I had been on it in the past. I am glad we use Target Pharmacy here, and I know when we move to Oregon it be easy enough to transfer our information down to the new pharmacist. It nice because I can get things I need like my printer ink, so i can do some printing for less, or yogurt or batteries or what ever in the same trip makes life a little easier.

    This entry was posted in Customer Service and tagged . Bookmark the permalink.

  • Ally bank

    Posted on May 11, 2011 by Gav

    My husband and I have decided to try Ally bank. I have decided to put my money from taxes in that account. We needed a new account because of moving to Oregon this summer. In August we will be on our way to Oregon. Lately our current bank has been causing me issues. Even though I have money in my account they have stopped payments or blocked them until I call the bank. I can not tell you how embarrassing that is especially when you transfered money into the account to cover it and even if the deposit wasn’t posted yet I have overdraft protection. We got worried about being on the road traveling through the country and suddenly not being allowed to gain access to our money. My husband found Ally bank. They are a online bank.
    Right now we both have a money market account which is a saving account with checks. The problem with this type of account I can only use it 6 times a month, deposits do not count. Maybe I should see if they also have life insurance rates like my current bank. I am hoping that Ally does not do what my bank has done to me. The Money in there will replace the furniture we are leaving behind and other items we will not be able to take with us.
    So far I am happy with Ally, hopefully this proves to be a good idea on my hubby part.

    This entry was posted in Customer Service, Misc. Products and tagged , , . Bookmark the permalink.

  • T-mobile stores

    Posted on April 23, 2011 by Gav

    Tonight my husband and I had to run to two different T-Mobile stores. We went to the one in Burnsville Center Mall and the one on Penn ave and I494 the first one we start at was the one on Penn Ave. I do not understand why the first store did not do the same thing as the second store. I can tell you my cellphone does not work as well in metal buildings for some reason but that not the problem. My husband SD card in his 4G Touch phone stopped working and was malfunctioning. So first we went to our closer one then we went to Burnsville the rep probably was unable to find the part he needed so he took it off of the shelf. Could have saved me 15 minutes worth of a drive, and gas had Penn Ave done the same. While there I was looking at their coverage area. I am thinking we might have issues with them in Oregon. The voice coverage is not as good as the data.

    This entry was posted in Customer Service and tagged , . Bookmark the permalink.

  • Just great, now what

    Posted on April 2, 2011 by Gav

    I had to call my bank today, wow I must not speak very clearly. The lady heard card not car, when I told her my car was broken into and one of my checkbooks was stolen. I told her I didn’t say nothing my cards, because they are in my wallet so they are safe. Hopefully she will not cancel my cards to the accounts because that would really screw me up. I don’t do cash advance but if they close of my account I might need to go to a cash place to get money from my account.
    Overall Associated Bank handled my problem very well, the customer service rep handle my call well, and was able to help me process through. I do not order my checks through them I go through Checkex or something so they do not have as many checks in each book. Associated Bank has 30 in each book mine only have 19 in each. Thank goodness I found that out for her. I might need to close the account to make sure no one screws me up. I am not sure what to do but she seemed to feel that we did not need too, but the policeman felt it should be done. I am still happy with my bank.

    This entry was posted in Customer Service and tagged , . Bookmark the permalink.


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